Privacy Policy popcorn.swmansion.com
This privacy policy (the “Policy”) for Software Mansion S.A. ("Company," "we," "us," or "our"), describes how and why we might collect, store, use, and/or share ("process") your information when you use our products and/or services ("Services"), such as when you:
By using the Services, you are consenting to the collection and use of your personal data in accordance with this Privacy Policy. Please do not access or use the Services if you do not consent to the collection and use of your information as outlined in this Privacy Policy.
Questions or concerns?
Understanding this Policy will help you comprehend your rights and choices regarding your privacy. If you disagree with our methods and practices, do not access our Services. For any questions or issues, please contact us at [email protected].
If there are any capitalized terms in this Policy that are not defined, then those terms will have the meaning defined in your agreement with us.
The following definitions are used throughout this Privacy Policy:
Popcorn Website means popcorn.swmansion.com
Elixir Language Tour is a web-based application that operates by leveraging the Popcorn framework. The application itself does not collect any personal data and has no plans to do so, except for gathering non-identifying user information such as IP addresses and the code entered by users. The only exception is the collection of error reports through Sentry. You can visit Elixir Language Tour at elixir-language-tour.swmansion.com
Personal Data means any data relating to an identified or identifiable natural person.
Usage Data refers to personal information collected from visitors during their interaction with our public-facing website. This may include contact details voluntarily provided through forms, IP addresses, cookies, and other similar identifiers that help us understand and communicate with users, improve our services, and fulfill requests.
All other capitalized terms used in this Privacy Policy shall have the same meaning as defined in article 4 GDPR (such as personal data, controller, processor, data subject, and others), unless defined otherwise in this definition clause.
We use Usage Data to provide Services to you and to carry out necessary functions of our business as a communications service provider. We do not sell your end users' personal information and we do not share your end users' information with third parties for those third parties' own business interests.
End user personal information we process when you, our customer, use our Services generally consists of audio, video, text message, and IP address information. The specific information and other end user personal information we process and the reasons we process it, depends on how you use our Services.
“Personal information” or “personal data” includes an array of information. In general, we interpret it to mean any information that relates to an identifiable, living individual person.
In some jurisdictions, legal distinctions are drawn between “controllers” and “processors” of personal data. Controllers determine the purposes and means of processing personal data, whereas processors are entities that process personal data on behalf of the controller according to their instructions. A processor does not make decisions about personal information; it only processes personal information on behalf of a controller based on the controller's instructions.
We process your personal information as a visitor of popcorn.swmansion.com — information that we refer to as Usage when you visit our public-facing website like popcorn.swmansion.com
If you are a visitor to our website (by which we mean any website that links back to this Policy in its footer), we collect a minimal amount of data about you (depending on how much you've chosen to share with us). This might be as little as an IP address or a cookie, and it might be your contact information. We also consider this Usage.
On certain parts of our public-facing websites, you may be able to fill out forms to request contact from us, sign up for newsletters, or participate in surveys. The personal information requested on these forms will vary depending on the purpose of the form. We will ask for information that is necessary to fulfill your request, such as your email address if you want to receive a newsletter or if you want to be contacted by a member of our team. We may also ask for additional information to better understand our customers, such as, your company name, or your job title. Our team keeps a record of all communication with customers, including contact information and any other details shared during the conversation. This information is used to help us improve our services, provide training to our team members, and manage our ongoing relationships with customers. It is important to be mindful of what information you share with these teams, as we store a record of these communications. To protect your privacy, it is best to avoid sharing sensitive personal information unless it is necessary for the teams to assist you. We will take appropriate measures to protect any sensitive information that is shared with us.
We may use your email address to send you information about other Software Mansion Services or events in which we think you may be interested, if you opt-in to receive such communication. You can opt-out at any time through your marketing preferences page by clicking the “unsubscribe” link at the bottom of any marketing email you receive from us. You can also contact us to communicate your choice to opt out. Please note that it may take up to three days to remove your contact information from our marketing communications lists, so you may receive correspondence from us for a short time after you make your request.
We may also use publicly-available information about you that we have gathered through services like LinkedIn, or we may obtain information about you or your company from third-party providers. We use this information to help us understand our customer base better, such as your industry, the size of your company, and your company's website URL.
Popcorn will store your Usage Data as long as needed to provide you with our Services and to operate our business. If you ask Popcorn to delete specific personal information from your Usage Data, we will honor this request unless deleting that information prevents us from carrying out necessary business functions, such as billing for our Services, calculating taxes, or carrying out legal obligations.
You have the following rights regarding your personal data:
In accordance with Article 13(2)(c) of the GDPR, you have the right to withdraw your consent to the processing of your personal data at any time. As a visitor to this website, you can easily adjust or withdraw your consent directly via the consent banner provided on the site. Alternatively, if you prefer, you may contact the website operator using the contact details provided in this privacy policy. Please note that withdrawing your consent does not affect the lawfulness of any processing carried out before your withdrawal.
To exercise these rights, please contact us at [email protected].
We will exercise your rights only after receiving your written request to exercise a particular right indicated above and only after confirming the validity of your identity.
Your requests shall be fulfilled, or fulfilment of your requests shall be refused by specifying the reasons for such refusal, within one month from the date of submission of the request meeting our internal rules and GDPR. The period may be extended by two further months if the request is related to a great scope of personal data or other simultaneously examined requests. We will inform you of any such extension within one month of receipt of the request, together with the reasons for the delay. A response to you will be provided in a form of your choosing as the requester.
We may refuse to satisfy your request if the exceptions and/or limitations to the exercise of data subjects' rights set out in the GDPR apply, and/or if your request is found to be manifestly unfounded or disproportionate. If we refuse to satisfy your request, we will give you our reasons for such refusal in writing.
We may use common information-gathering tools such as cookies, web beacons, pixels and other similar tracking technologies to automatically collect information as you navigate our websites or when you interact with emails we send to you.
A cookie is a small piece of data stored on your device when you visit a website. Cookies allow us to identify your device as you navigate our websites. This makes navigating and interacting with our websites more efficient, easy and meaningful for you.
By themselves, cookies do not identify you specifically. Rather, they recognize your web browser. So, unless you identify yourself specifically to us, we don't know who you are just because you visited our website. We use persistent cookies. Session cookies are cookies that disappear from your computer or browser when you turn off your computer. Persistent cookies stay on your computer even after you've turned it off. These cookies enable core functionality such as security, network management, and accessibility and are necessary for our websites to function properly.
We use the following cookies:
Strictly necessary
Strictly necessary cookies allow core website functionality such as user login and account management. The website cannot be used properly without strictly necessary cookies.
Performance
Performance cookies are used to see how visitors use the website, eg. analytics cookies. Those cookies cannot be used to directly identify a certain visitor.
Targeting
Targeting cookies are used to identify visitors between different websites, eg. content partners, banner networks. Those cookies may be used by companies to build a profile of visitor interests or show relevant ads on other websites.
Error Reporting and Data Collection
In order to improve the stability and performance of the Elixir Language Tour, we collect all the code and all requests made during your use of the application. This includes sending complete code fragments and details of every network request you make. This data is used solely for diagnosing and fixing technical issues and is accessed only by our development and support teams.
We process this information based on our legitimate interest in maintaining and enhancing the quality of our service. The error data collected may include technical details such as error messages, code snippets, and related metadata.
We do not use this information for any other purposes.
The collected data will be retained only as long as necessary to resolve the issues and for maintenance purposes. You have the right to request access to, correction, or deletion of your data. For any concerns or requests related to your data, please contact us at [email protected].
Our approach to privacy compliance is a global one. No matter where you are located, we remain committed to abiding by all applicable data protection laws.
If you are from a region that requires a legal basis for processing personal data (such as the EEA or the UK), our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
However, we will normally collect personal information from you only where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms, or where we have your consent to do so. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person, such as in the case where we request personal information from you in the context of a government audit or in response to a request from law enforcement.
If you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact information provided below.
Broadly speaking, we use the Usage Data to further our legitimate interests to:
For those customers that would like more information about our use of Customer Account Data or Customer Usage Data, you have the ability to request:
Please be aware that when you ask us for these things, we will take steps to verify that you are authorized to make the request. You must be a resident of California to make this request.
The California Code of Regulations defines a "resident" as:
We have collected the following categories of personal information in the past twelve (12) months:
Some countries, other than the EEA, UK, and United States, also have specific privacy notice requirements, and we address those requirements in our general privacy sections above.
We may need to transfer your personal information to our affiliates, contractors, service providers, and to third parties in various countries and jurisdictions around the world. In each case, we take care to use appropriate safeguards to ensure your personal information remains protected.
Data transfers to the United States and elsewhere. When you use our cloud dashboard, or our other Services, personal information of you and your end users processed by Software Mansion may be transferred to the United States, where our primary processing facilities are located, and possibly to other countries where we or our service providers operate. These transfers will often be made in connection with routing your communications in the most efficient way.
Safeguards for data transfers. Software Mansion employs appropriate safeguards for cross-border transfers of personal data, as required by applicable local law.
Transfers from other countries. When we transfer personal information outside countries other than those in the EEA, the UK, and Switzerland, we strive to comply with the cross-border data transfer rules of those countries, such as by cooperating with that country's data protection authority or providing a written agreement to each customer that meets the data protection requirements of the country.
We use appropriate security measures designed to protect the security of your personal information both online and offline. These measures vary based on the sensitivity of the personal information we collect, process and store and the current state of technology. We also take measures to ensure service providers that process personal data on our behalf also have appropriate security controls in place. When we transfer data across borders, we also take supplementary measures to ensure that data is protected.
Please note that no service is completely secure. While we strive to protect your data, we cannot guarantee that unauthorized access, hacking, data loss or a data breach will never occur.
We may collect and use Usage Data to detect, prevent, or investigate security incidents, fraud, or abuse and misuse of our platform and Services. In addition, we may also use records containing end user personal information to debug, troubleshoot, or investigate security incidents; to detect and prevent spam or fraudulent activity; and to detect and prevent network exploits and abuse. We may anonymize personal information and use it for our legitimate business needs, and, where allowed by law, this may include records containing end user personal information.
If you have a dispute with us relating to our data protection practices, you can raise your concern or dispute by contacting us via email at [email protected].
For individuals in the EEA, the UK, or Switzerland, you have additional rights to make a complaint to a competent data protection authority or commence proceedings in a court of competent jurisdiction in accordance with applicable data protection laws.
You have the right to lodge a complaint with a competent supervisory authority, if you believe that your personal data is processed in a way that violates your rights and legitimate interests stipulated by applicable legislation. You may apply in accordance with the procedures for handling complaints that are established by the Personal Data Protection Office (UODO) of the Republic of Poland and which may be found by this link: https://uodo.gov.pl/.
We may change this Policy from time to time, and if we do, the most current version will be available on our website with the date at the top indicating when it was last updated. Any changes will take effect immediately upon their publication on our Website. We may update this policy periodically and will publish the latest version on our website with an effective date.